Walk-ins, calls & emails are a few ways people will contact you for work. Because of the high investment involved in remodeling projects, people won’t pen a deal with you straight away.
Responsible homeowners believe in multiple rounds of interviews. They make sure that you are the best among the rest to head their project. Some contractors don’t take this seriously and eventually fail.
Here’s an outline of steps that you should take after your first meeting to guarantee them as your client.
Go Through The Notes
You must have jotted down their requirement. Each project, no matter how similar they sound, differs from the other.
Thoroughly go through what they need and underline similarities with past projects. This is to provide the references for similar projects should they ask about it.
Examine The Viability
This depends on their inquiry and the number of projects you are currently working on. Assess both the points to see if the project is viable for you or not. One of the worst things you can do is promise a start date and not deliver.
If you think that the project requires more staff and attention than you can currently provide, it is better to say no. Sometimes, saying no to a project is the sensible thing to do. Here’s a guide to turning down your client politely.
Prepare A Rough Plan
Make a rough plan by including the special requests of your potential client. Remembering that they needed tiles instead of marble will show them your attention to detail.
We know this rough plan as a draft. You can share this to let them know how you are planning to tackle the project.
Contact Your Vendors
Some homeowners know exactly what they need in their remodel. From the type of material to the color of the fittings, they will tell you their preferences.
Contact your vendors to ask about the availability of all that is required. If they don’t have it, ask them how much time will the materials take if you ordered them. Secondly, ask for a few alternatives that work similarly to the preferred material/fitting.
Get The Pricing Right
Asking in advance about the materials helps in preparing a rough price chart.
Most owners have a budget in mind when they talk with contractors. Remember that you will be indirectly competing with other contractors. So, it is crucial to get the pricing right. Do not be firm with your pitch, leave room for bargaining. Strictly avoid giving discounts to land the client that you won’t be able to fulfill.
Don’t Take Too Much Time
Be prompt with your reply. Delaying your response gives them enough time to scout more options. After a few attempts, you will find the right balance between time to research and time to respond.
This is a systematic approach that will ease your work and increase your chance of getting the client. If you feel you need external help for the project, you can ask a subcontractor. Here are some details to plow into before you hire one.
We at CustomFin want to see you grow. That is why with our blogs, we also offer your customers easy payment options. This helps you close more deals.
Get started now and grow your business.
