Roof Repair: Things Your Customers Should Know

A new roof is a great investment for a home, but even so, no customer likes to hear that they will have to spend thousands of dollars to replace or repair it due to long-standing problems.

Don’t let your customers wait for a divine signal to know what they should do and educate them with these 6 signs that they should be pending to call you as soon as they need it.

1. Damaged or missing shingles

Let your customer know that if their roof is missing some shingles or if some of them have curved corners or edges or are cracked it is a big sign that they need to repair the roof. Hopefully, they will only need to repair some parts and not the entire roof.

 

2. Granules in the gutters

Many factors can cause this wear, from the normal life cycle of the shingle to a storm. The important thing is that your customer knows that the accumulation of these granules in the gutters is a sign of deterioration of the roof that should not be missed.

 

3. Dark and wet shingles

If during an inspection your customer notices that a set of shingles looks darker than the rest is a good reason to call you immediately. If the shingles retain moisture, they are not working very well and they would need to replace them quickly.

 

4. Sunken parts

Checking the roof from the outside is important but some signs can also be perceived from inside the house. Recommend to your client to check the attic periodically for water damage and look for areas where the roof deck may be sagging.

 

5. Leaks and wet spots

Some say walls have ears, but on certain occasions they can also speak. Tell your customer to watch for small stains that may appear on the ceiling or walls as this indicates that there could be a small leak that may not only incur expenses to repair the ceiling, but also to repair the walls and paint of the house too.

 

6. Natural light in the attic

Remind your customers that if in broad daylight they go to their attic and see rays of light entering somewhere, the water could also do it and cause greater damage.

 

By taking these signals into account, your customers will be able to detect problems with their roof early, which can help them save a lot of effort and money. Don’t hesitate to share your knowledge with them, you will see that they will surely thank you.

Do you need to offer financing to your roofing customers? Contact us today!